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Virtual Urgent Care Services

A fast and convenient way for patients to see a clinician by video call for urgent medical needs.

Covenant Health Virtual Urgent Care is a fast and convenient way for patients to see a clinician by video call when they are unavailable to make an in-person visit for urgent (non-emergency) medical needs. With Covenant Health Virtual Urgent Care, appointments and insurance are not required. Our on-demand, emergency medicine-trained clinicians are available anywhere in East Tennessee, whenever you need them. Trust us for your family’s non-emergency care needs on weekends, holidays, after hours, or whenever you can fit care into your busy schedule.

We have hand-selected emergency medicine-trained clinicians to focus solely on providing Virtual Urgent Care through a secure video call. Our providers are available now with expert advice, diagnosis and treatment for your non-emergent healthcare needs.

male doctor talks to patient through virtual visit

What We Treat

Covenant Health Virtual Urgent Care provides diagnosis and treatment for many everyday non-emergent health care needs, including:

  • Allergies & Sinuses
  • Coughs, Colds & Flu
  • Rashes, Insect Bites and Minor Burns
  • Upset Stomach & Nausea
  • Prescription Refills
  • And Many More

Covenant Health Virtual Urgent Care does not treat life-threatening illnesses or injuries. If you have an emergent condition, please call 911 or go to your nearest emergency department.

Conditions We Treat

How It Works

Covenant Health Virtual Urgent Care is simple to use. All you need to get started is an internet-connected device such as a smartphone, tablet or computer. Follow these simple steps, and you’ll be minutes away from high-quality care.

  1. First, you will start a virtual care visit with a licensed healthcare professional.
  2. Then, you will register for a new account or login.
  3. Tell us about your symptoms.
  4. Meet with a provider by video call.
  5. Receive your personalized diagnosis and treatment plan.
  6. Afterwards, send prescriptions to your preferred pharmacy if needed.
female talks to doctor via phone

Convenient Care from the Comfort of Your Home

Whether you are looking for an online doctor visit or any virtual medical care similar to popular services offered by Teladoc, look no further than Covenant Health’s Virtual Urgent Care.  As part of Covenant Health’s virtual healthcare offerings, our easy-to-use online platform, you can connect with a licensed medical provider from the comfort of your own home. Our telemedicine services are available 24/7, so you can get the care you need when you need it. Whether you’re dealing with a minor illness or injury, our experienced team is here to provide you with high-quality medical care, right from your smartphone or computer.

Start Virtual Visit