Financial Assistance

We Are Here to Help

Covenant Health is committed to providing quality health services in a caring environment. It is the expressed philosophy of Covenant Health and our member hospitals that no one should be denied necessary medical care because of the inability to pay.

In support of this philosophy, if you are an uninsured person with no public or private source of payment for medical services, Covenant Health will provide, at a reduced rate, medically indicated services.

To apply for financial assistance, please click the Financial Assistance Application and Instructions link located below (available in English and Spanish), print it, and completely fill out the information. The form also asks for supporting documentation as follows:

• A complete copy of your most recent Income Tax Return and supporting W-2s
• Two (2) current paycheck stubs from adult members of the household
• If you are disabled or retired, send verification of current monthly Social Security and/or retirement benefits (e.g., a letter from Social Security or current bank statement).
• If you are receiving Food Stamps, send verification of benefits.
• If you are not employed, you must provide a dated, notarized letter from the person(s) providing help with living expenses.
• Do not send any bills – only the application and proof of income as listed above.

Thank you in advance for including the required information. Mail your completed financial assistance form and supporting documentation to:

Covenant Health 
Attn: Charity Department 
1420 Centerpoint Blvd. 
Knoxville, TN 37932

If you have additional questions, please call 865-374-3000 Monday through Friday between 8 a.m. and 4:30 p.m.

Financial Assistance Policy

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Financial Assistance Application and Instructions

English       Español

Plain Language Summary

English       Español

List of Medical Providers’ Coverage by Covenant Health’s Financial Assistance Policy (To determine whether you qualify for financial assistance, please see the Financial Assistance Policy and Financial Assistance Application.)

You May Be Able to Get Supplemental Security Income (SSI)

Information provided by the Social Security Administration

What is SSI?

Supplemental Security Income (SSI) is a federal program that provides monthly payments to people who have limited income and few resources. SSI is for people who are 65 or older, as well as for those of any age, including children, who are blind or have disabilities. To get SSI, you must meet one of these requirements:

• Be age 65 or older
• Be totally or partially blind
• Have a medical condition that keeps you from working and is expected to last at least one year or results in death

There are different rules for children. For more information, read Benefits for Children with Disabilities (Publication No. 05-10026).

How Much Can You Get?

The basic monthly SSI payment for 2025:

• $967 for one person
• $1,450 for a couple

Note that not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. You may receive less if you or your family has other income. Where and with whom you live also make a difference in the amount of your SSI payment. Amounts are subject to change annually.

How Do You Apply for SSI?

If you plan to apply for SSI, you can begin the application process at SSA.gov/SSI. You can also call toll-free at 1-800-772-1213 to set up an appointment with your local Social Security office. If you are deaf or hard of hearing, you can call the TTY number: 1-800-325-0778.

To learn more, visit SSA.gov/SSI.