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Log in to My Covenant HealthCrossville, Tenn. – November 2024 – Cumberland Medical Center has earned a 4-star Overall Quality Rating from the Centers for Medicare and Medicaid Services.
The CMS uses publicly reported data to determine the Overall Hospital Quality Star Rating on a scale of one to five annually. To do so, the organization looks at 46 hospital quality measures that are broken into five areas: mortality, safety of care, readmission, patient experience, and timely and effective care.
Scores are calculated by taking the weighted average of the scores of each category. The mortality, safety of care, readmission and patient experience categories are each weighted at 22 percent; timely and effective care is weighted at 12 percent.
“Being recognized as a CMS 4-star facility serves as yet another recognition of the commitment this team has to provide excellent patient care,” said Randy Davis, president and chief administrative officer of Cumberland Medical Center. “We are excited to receive this great recognition by CMS, and we will continue working to improve every day knowing we are friends taking care of friends and family taking care of family.
Read more about the overall rating and methodology here or to compare amongst other hospitals here.
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About Covenant Health
Covenant Health is a Tennessee-based healthcare enterprise committed to providing the right care at the right time and place. As a not-for-profit health system, we are dedicated to being the region’s premier healthcare network through service, community and innovation. We provide patient-centered care that inspires clinical and service excellence and strive to be the first and best choice for our patients, employees, physicians, employers, volunteers and communities. Covenant Health is the area’s largest employer and has more than 11,000 compassionate caregivers, expert clinicians, and dedicated employees and volunteers. Learn more at CovenantHealth.com. To learn more about Cumberland Medical Center, visit the hospital website.
Covenant Health
Headquartered in Knoxville, Tennessee, Covenant Health is a community-owned, healthcare enterprise committed to providing the right care at the right time and place. Covenant Health is the area’s largest employer and has more than 11,000 compassionate caregivers, expert clinicians, and dedicated employees and volunteers.